Who we are

Pitman Training Group Limited, a company registered in England and Wales with registered company number 07286351, whose registered office is at Pitman House, Walkers Court, Audby Lane, Wetherby, West Yorkshire, LS22 7FD. All references to “Pitman”, “us” or “we” throughout this statement are to Pitman Training Group Limited.

Pitman collects, uses and is responsible for certain personal information about you, which is processed in accordance with this statement. Please contact us using the details below if you have any questions about these terms or the service that we provide.

WHAT INFORMATION WE HOLD ABOUT YOU

WE COLLECT PERSONAL INFORMATION WHENEVER YOU PROVIDE IT TO US. THIS PERSONAL INFORMATION MAY INCLUDE:

  • name, address, date of birth and contact details;
  • financial information;
  • payment details;
  • technical and analytical information obtained through cookies;
  • other information you provide to us; and
  • information obtained from third parties, such as references and DBS checks.

How We Use Your Information

WE USE YOUR INFORMATION FOR THE FOLLOWING PURPOSES:

  • responding to enquiries which you make to us;
  • processing your application to become a franchisee;
  • operating and maintaining our franchised business network;
  • training and monitoring performance of our franchise network, including undertaking audits;
  • conducting credit reference searches to establish your financial suitability for a franchise;
  • processing and administering your payments;
  • providing training services to you;
  • monitoring site usage to develop and administer our websites; and
  • providing you with promotional information about our business and franchise opportunities.

WHO WE MAY SHARE YOUR INFORMATION WITH

WE MAY DISCLOSE YOUR PERSONAL DATA TO:

  • our agents and service providers;
  • our infrastructure providers;
  • a third party who acquires our business;
  • law enforcement and regulatory agencies in connection with investigations to help prevent unlawful activity or as otherwise required by law.

KEEPING YOUR INFORMATION SECURE

We will use technical and organisational measures to safeguard your personal data. For example, we store your personal data on secure servers, and access to your personal data is limited to authenticated and approved staff.
While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure. For this reason, we cannot guarantee the security or integrity of any personal data transferred from you or to you via the internet.

Reasons We Collect and Use Your Personal Information

WE MAY USE YOUR INFORMATION IN THE FOLLOWING WAYS:

  • where necessary to perform our contract with you if you become a franchisee or otherwise contract with us;
  • where required by law;
  • where you have provided consent, which you may withdraw at any time; or
  • where necessary for our legitimate interests as a business, including:
    • responding to enquiries;
    • assessing your suitability to become a franchisee;
    • improving and developing our services;
    • administering our business;
    • monitoring and maintaining standards within our franchise network;
    • promoting our business and franchise network;
    • establishing, exercising or defending our legal rights.

COOKIES

We may use cookies on our websites to collect statistical data about your website use. This enables us to enhance and develop our website to improve your experience. For more information about the cookies we use, please refer to our cookies policy at https://www.pitman-franchising.com/cookies-policy.

For more information, including how to disable or delete cookies, please visit https://www.allaboutcookies.org.

Transfer of Data Outside the EEA

Information we collect from you may be transferred to third-party service providers who may process that information at a destination outside the European Economic Area (‘EEA’).

These destinations may not have the same legal protections for personal data as under English law. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this privacy statement and data protection legislation.

When we transfer your personal data outside the EEA, we ensure similar protection by implementing at least one of these safeguards:

  • choosing countries that the European Commission has deemed to provide adequate protection for personal data;
  • using European Commission-approved contractual clauses that provide personal data similar protection to that within the EEA; or
  • transferring data to US-based providers who are Privacy Shield members, requiring them to provide similar protection as within the EEA.

Please contact us for further information about specific mechanisms used when transferring your personal data outside the EEA.
Your Rights

Under data protection laws, you have rights in certain circumstances to:

  • request access to personal information that we process about you;
  • require us to correct any inaccuracies in your information at no charge;
  • require us to erase personal data that we process about you where no longer needed;
  • object to or restrict our processing of some of your personal information in certain circumstances.

To exercise these rights, please write to us with sufficient information to confirm your identity. We will inform you if we need additional information.

If you have concerns or questions about how we process your information, please contact us. You also have the right to complain to the Information Commissioner’s Office. Visit https://www.ico.org.uk for more information about your rights.

RETENTION OF DATA

We will retain your information only as long as necessary for our stated purposes, or for as long as we have your consent where consent is our legal basis for processing such data. All retained data remains subject to this policy.

CHANGES TO THIS POLICY

We may update this policy periodically. You should check this policy regularly to ensure you understand the current version that applies whenever you interact with us.

CONTACT US

TO CONTACT US, PLEASE USE:

Address: Pitman Training Group, Walkers Court, Audby Lane, Wetherby, LS22 7FD Telephone: 01937 548500 Email: dpo@pitman-training.com

© 2025 PITMAN TRAINING GROUP LTD | ALL RIGHTS RESERVED.

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